PRIVACY POLICY

Last Updated: 5/30/26

RHIA Essential Courses (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, courses, and related services.

By using our platform, you agree to the terms of this Privacy Policy.

  1. INFORMATION WE COLLECT

We may collect the following types of information:

A. Personal Information
When you enroll in a course or create an account, we may collect:
• Full name
• Email address
• Billing address
• Payment information (processed securely through third-party payment processors)
• Account login credentials
• Any information you voluntarily provide to customer support

B. Non-Personal Information
We may automatically collect:
• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed and time spent on the platform
• Referral source (how you found our site)

C. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
• Improve website functionality
• Analyze site performance
• Understand user behavior
• Enhance user experience

You may disable cookies in your browser settings, but some features may not function properly.

  1. HOW WE USE YOUR INFORMATION

We use the information collected to:
• Provide access to courses and educational materials
• Process payments and manage subscriptions
• Deliver customer support
• Send important account or course-related communications
• Improve our content, services, and platform performance
• Prevent fraud, unauthorized access, or misuse of content
• Comply with legal obligations

  1. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:
• Payment processors (e.g., Stripe, PayPal)
• Course hosting platforms (e.g., Thinkific or similar LMS providers)
• Email service providers
• Analytics providers (e.g., Google Analytics)

These third parties are only authorized to use your information as necessary to provide their services.

We may also disclose information if required to:
• Comply with legal obligations
• Enforce our Terms of Use
• Protect our rights, property, or safety
• Investigate fraud or security issues

  1. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

  1. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal data, including:
• Accessing your data
• Requesting corrections to inaccurate data
• Requesting deletion of your data (subject to legal obligations)
• Opting out of marketing communications

To exercise any of these rights, contact us using the information below.

  1. THIRD-PARTY SERVICES

Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

  1. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  1. INTERNATIONAL USERS

If you access our services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the platform after changes constitutes acceptance of the updated policy.

  1. CONTACT INFORMATION

If you have any questions about this Privacy Policy, you may contact us at:

RHIA Essential
[email protected]